Cancellation & Refund Policy
Cancellation Timeline
15+ Days Before
100% Refund (minus service fee)
7-14 Days Before
50% Refund
Less than 7 Days
No Refund
Our Commitment
We strive to be as flexible as possible. If a tour is cancelled by GC Travel due to unforeseen circumstances (weather, safety concerns, etc.), customers will be offered a full refund or an alternative date.
Important Notes
- Refunds are processed back to the original payment method within 7-10 business days.
- Processing fees or bank charges incurred during the initial payment are non-refundable.
- No-shows are considered cancellations with 0% refund.
- Changes to booking dates are subject to availability and may incur a rescheduling fee.
For cancellation requests, please contact us at support@gctravel.com with your booking ID.