Privacy Policy

1. Information We Collect

To facilitate your travel arrangements and provide a seamless booking experience, we collect the following types of information:

• Personal Identification: Full name, date of birth, gender, and nationality.
• Contact Details: Email address, phone number, and physical address.
• Travel Documentation: Passport details (number, expiry date, and scans) when required for international or restricted area bookings.
• Financial Information: Payment card details and billing addresses (processed securely through our payment gateways).
• Travel Preferences: Dietary requirements, accommodation preferences, and any specific medical information you choose to share for your safety during the tour.

2. How We Use Your Information

The information collected is used solely for the following purposes:

• Processing and confirming your tour and hotel bookings.
• Communicating essential travel updates, itineraries, and invoices.
• Complying with local legal requirements and safety regulations.
• Improving our website functionality and customer service experience.

3. Data Sharing and Third Parties

We do not sell or rent your personal data. However, to complete your bookings, we must share relevant details with trusted third-party service providers, including:

• Hotels and accommodation partners.
• Local transport and logistics providers.
• Secure payment processors.
• Government or regulatory bodies where required by law (e.g., for permits).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment provider's database, accessible only by those authorized with special access rights.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to exercise these rights or have questions regarding your data, please contact our support team.

6. Cookies

Our website uses cookies to enhance user experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of the booking site.